Sunnydale Self Catering Orkney


Terms & Conditions

Booking can be made directly though the website, the facebook page or with any of the online booking partners we advertise with from time to time.

We accept payment by bank transfer, Paypal or Stripe credit card payment system on free to book.

We cannot accept payments by cheque due to fraud prevention.

Any bank charges incurred by receiving international or local payments will be met by the buyer.

The contract is between the person making the booking and the owners of the property E & J Schinkel.

We welcome phone bookings and enquiries and are able to invoice you for the required payment online.

We are happy to consider booking requests and enquires out with the options we have advertised. Let us know what it is you need and we will let you know if we are able to meet your request.

A non refundable £100 deposit is payable at the time of booking with the balance due to be paid in full 4 weeks before the stay commences. If the payment is not made, the seller will endeavour to contact the buyer for the balance or confirmation that they wish to cancel the booking. If the balance is not paid in due time the owner reserves the right to advertise the property. As we are a small business the booking is non refundable.

If the property becomes unavailable for the booking for reasons such as damage by previous guests or other reasons out with the owners control the buyer will be given a refund in full with the maximum possible notice.

It is advisable to purchase your own travel insurance to cover all eventualities.

If any breakages, damages or faults happen when you are in the cottage please let us know as soon as possible so we can make arrangements to have them rectified as soon as possible. (Breakages and damages may be charged if they are made through negligence or deliberate intention).

Sunnydale is designed to be your ideal base while visiting here, we ask that you respect the property and the items within it. We want you to be able to relax and enjoy your stay but ask that you leave the property in good condition.

We supply bedlinens and towels for your stay. We ask that you take your own towels for taking to the beaches and going to the local swimming pool.

There is a picnic hamper and beach windbreak in the house for your use when going out for the day.

We supply starter supplies of tea and coffee, sugar, salt and pepper, cooking oil, toilet roll, cling film, sandwich bags, kitchen foil, dishwasher tablets and washing machine liquid tablets. There is also liquid hand soap and there are cleaning supplies for you to use.

You can check in anytime after 4pm on the day of arrival unless by prior arrangement. It is helpful if you give us an idea of when you plan to arrive so we can meet you or make arrangements for you to get a key.

Checkout is between 9.30 and 10 am on the day of departure.

The bins are collected on a Thursday recycling and rubbish on alternate weeks. We are happy to put the bins up to the collection point on the day. Details of the recycling system are in the "Welcome to Sunnydale information folder" in the house.

Sunnydale is a non smoking establishment and is unable to accept pets or animals.

Sunnydale does not accept Stag and Hen bookings as we want to keep the property in tip top condition to welcome you for your stay.

There is an open coal fire for which we supply a starter supply of kindling and newspaper for lighting the fire. We supply coal and dross for you to burn in the fireplace. We want you to enjoy the open fire but ask that you keep the fireguard in place when the fire is burning and wait until the ashes are cool before you shovel them into the ash bucket. It is the guests responsibility to ensure they use the fire place in a safe manner, including closing the sitting room door when no one is in the room.

Fire prevention prevention

You are responsible for your own safety and those in your party when staying Sunnydale.

Sunnydale is a non smoking property.

It is up to you to use the gas hob safely and ensure the knobs are in the off position when not lit.

Use the open fire safely and keep the fireguard in place. The fire place burns coal which can and often does split and send out sparks.

The property has two fire extinguishers (one foam and one carbon dioxide) located in the porch and the kitchen. There is a fireblanket on the wall beside the boiler in the kitchen. The property has mains heat and fire alarms installed and battery operated carbon monoxide alarms.

There are 2 doors to the property for exit, the front door in the porch and the patio door off the sitting room. Many of the windows in the property are suitable fire exits. Please be aware of those which are at height and if you remove the keys for children make sure they are accessible for use. Dial 999 if there is a fire to call the emergency services, get out by the safest route, safety first. Inform us of the fire/ problem when it is possible to do so safely.

Safety

The original property which has had two extensive modern upgrades and renovations including rewiring and plumbing has mature gardens which are in the process of being tamed. The drystone dykes are home to Wrens are not suitable for climbing on or over.

Please be aware of the temperature of the hot water which is supplied on demand from the combi boiler.